Refund Policy

Because our products are entirely digital (codes, cards and subscriptions), our refund policy differs from physical goods. Please read it carefully before buying.

1. Instant products (revealed codes)

Once a code has been revealed to you after payment, the product is considered delivered and can't be refunded or exchanged — the code is immediately usable and we have no way to verify it hasn't been used.

2. Manually activated products

If your order isn't fulfilled within the time stated on the product, you're entitled to a full refund through support, returned to your wallet or original payment method as appropriate.

3. Technical errors

If a technical error means you didn't receive your product despite a successful payment, contact us right away — we'll investigate and refund you if the product wasn't actually delivered.

4. Invalid products

If a code you received turns out to be invalid or already used through a fault on our side, we'll replace it immediately, or refund you in full if no replacement is available.

5. How to request a refund

Contact us via WhatsApp or email with your order number and the details of the problem, and we'll reply within 24 hours. Contact page →